Report Logging In/Out issues

You should log in and out of every job when you arrive and leave.

If you have any issues, just let us know here.

Things to remember: –

  • Always have your email address, system password and ‘’Site Identification Number’’ (SIN).
  • The system uses GPS and will not let you log in/out from anywhere but your allocated site.
  • All actions on the system are recorded.
  • Fraudulently booking hours could result in your immediate dismissal.
  • The more information you provide below the more chance we will be able to approve your request for payment.
  • This form is for one attendance. You must use a separate form for each attendance you are claiming hours for.
  • You should allow 14 days for the relevant checks to be processed and the client to confirm your attendance through their CCTV or access control system.

Example error code

Report Logging In/Out issues

Name


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The last thing we need is evidence of your attendance proving you were onsite at the times stated above.

Evidence can be:

• Photo. This should include yourself and show date and time and be taken on the site you are claiming hours for. Provide details in the box below and attached any relevant photos below.

• Witness. Was someone else onsite that can confirm your start and finish time? Provide details below.

• Access Control System. Does your site use an access control card of fob system. If so, we will contact the client and request access control data from their system. Give details below.

• Alarm. Did you turn the alarm off and on. If so, we will contact the client and request alarm data from their system. Give details below.



Max. file size: 128 MB.

Confirmation

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London

Jardak Services
35/37 Ludgate Hill
London
EC4M 7JN

Telephone

020 7043 1234​

Email

info@jardak.co.uk

Central

Jardak Services
Leyden Road
Stevenage
Herts SG1 2BP

Telephone

01707 333 600​

Email

info@jardak.co.uk

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