Security
Concierge
Building on our market leading customer service and passion for maintaining property, Jardak has developed a hybrid front of house security role.
What is Security Concierge?
A security concierge combines the roles of a traditional security guard with customer service and hospitality skills, often found in buildings like hotels or apartment complexes. They are responsible for security duties like monitoring surveillance, controlling access, and responding to emergencies, while also providing assistance and hospitality to residents, guests, and staff.
How is Jardak’s services different?
Our concierge security guards provide our clients with the best of both worlds: a highly trained security guard with additional training in the essential front-of-house customer assistance duties performed by a normal concierge, AND we include all daily and weekly site compliance tasks.
What’s Included:
Customer Services
This comes naturally to any service delivered by Jardak. Our diverse workforce is celebrated and valued. Our people are the core of our business and the force behind our success. Jardak is built on mutual trust, respect, teamwork and purpose, always with customer service at its core. We empower our teams to take ownership of every project they undertake, supported by our award-winning management team and innovative technology our security concierge teams become part of your buildings fabric.
General Security
Monitoring premises to prevent safety hazards, deter any sort of theft or violence, and swiftly address any infractions of the rules of an establishment as they arise. Our security concierge teams are often assigned the responsibility of monitoring CCTV feeds and security alarms.
Concierge Services
Making every day run smoothly, going the extra mile, helping residents and managing the day-to-day running of the premises is all in a day’s work for Jardak security Concierge teams; they manage post, deliveries, waste and answer telephone calls and resident queries efficiently and effectively. All daily activities are recorded, including any irregularities and emergencies, to enable trends to be identified.
Compliance
sOur security concierge teams are trained to monitor a premises’ fabric and facilities. Emergency light checks, fire alarm checks and legionella compliance are all included as part of our service.
Emergencies
A concierge is often the nominated point of contact for any emergency. Jardak’s security concierge teams are trained how to respond to emergency situations and how to liaise with statutory services to resolve such emergencies.
WHY JARDAK?
Great first impressions for your visitors and residents
Market leading customer service
Fully vetted, background checked and highly trained personnel
SIA approved personnel
Expertise and experience
Award winning technology and Monitoring
Market leading management and support
Always go above and beyond
Compliance included as standard
Accreditations
